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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2935 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,935 reviews
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting protection can sometimes seem like a waste but I have replaced many items with best buy and saved a great deal of money. Think of a $1800 dollar laptop. I say worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add this warranty to all the products I buy and it is live saver. They provide a quick and exceptional service .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice I like it and if my PlayStation breaks or something they will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unspecified.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Year pro plan. More than enough time. Squad support insurance service common problems quickly. Drop off at service counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They help fix if something goes wrong and make setup very easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Wouldn't You?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically always get some type of protection. I mean rather have it and not need it. Especially when investing in high priced items and you never know what's going to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Exactly what i needed. Best buy always has what i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks RULE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs to have this..if you dont..u must be tech savvy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is pretty good sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iv had a couple experiences with them for fixing different appliances and both times were unfortunately not the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents remotely did diagnostics and cleaned up the issue with my PC. Will purchase it again, especially during this pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment for any damage that may occur. Consider it insurance. Save yourself the hassle if something goes wrong and purchase the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the Geek Squad! Great service, friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very important to purchased Geek warranty, you never know what will happen to our gadget better to be protected than sorry..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you might need it, so I advise you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 insurance coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! PS 5 coverage it’s worth having this security and peace of mind, don’t forget to get your coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would always recommend getting the protection plan when buying any product Best Buy has one of the best protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the protection geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to get a protection plan on big purchases. I’ll make sure that is a must when I buy expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this since I have kids. Never can be to safe and feel this is a wonderful investment in case anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the peace of mind knowing you’ll be taken care of if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought their protection plans and on my equipment and everytime i have needed to use it never had a problem very easy

    I would recommend this to a friend