Customer Ratings & Reviews

My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

One of the best things you can purchase when buying items from Best Buy.

Geek squad extra protection for ps5 a must have for all electronic devices. Highly recommended

Did a very good job was awesome very patient understanding

Was very informative and interesting. Will definitely take advantage of this again.

So far, I have not had to use this product so when I do, I hope is valuable for the price.

Really good as a service!! My husband has used it and it has always been helpful to him. I am glad i got it for him

I love my TV. The gate squad was very nice very professional and explained a lot to me about my TV. Excellent customer service.

I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

Ive had few issues with diferent items service is okay

Amazing company and team, always on time with everything.

I’ve not needed them for this TV, but they’ve always been very helpful in the past with other items

Geek squad for the win always! Super smart people working on your product and if they can’t repair they have a solution for you.

Everyone was so helpful! Though the store was busy. But they were patient and helpful

Awesome service. Awesome employees who were nice, mannerable and very helpful.

Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

If you’re Clumsy and you’re gonna break it then you should probably get this

service was great! sale person helped me out with everything i was looking for.

Everything is easy to understand and set up, they will answer any questin quickly.