Customer Ratings & Reviews

I’m glad they offered me this protection plan as I do tend to be clumsy with me stuff, so having this for my ps5 is a huge weight off my shoulders.

When I thought the console was not working I was able to bring it back and they took it back with no problems only to find out that we had to update the console in order for him to use it

I was able to get a second controller because my first one was drifting a tiny bit, definitely worth the insurance

geek squad has always helped me with the replacement items and I really appreciate them a lot. 10 out of 10 would recommend.

Glad to know it will be covered if anything happens

I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

Amazing i would buy it again gave it to my little sister for her 13th bithday she was so happy and exited love my Purchase

I never buy a product from bestbuy without getting the extra coverage.

adding this to all my pricey electronics purchases has given me added redundancy for any failures. Since gaming headphones and controllers go out quite a bit. i use this for headphones and game controllers as well.

I like this because it is a no hassle process, will always use them

The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

I bought it because its always worth it. ACCIDENTS HAPPEN!!!

Great and very knowledgeable service , great staff!!!

The agents will fix or replace the ps5 anytime within the two years if it breaks or quits working.

Worth getting it for any future technical needs....

The shortened longevity of gaming platforms due to excessive use prompted me to purchase this service warranty. The coverage for the new PS4 that our son was given for Christmas is in force and it couldn’t have been easier to purchase and implement.

Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

It’s amazing to know i have protected myself from mayhem

Very friendly service overall enjoyable shopping experience

I’m delighted to learn that my PS5 is now protected for two years. .