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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2917 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,917 reviews
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always choose BestBuy because of the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again such a bargain for the money to have the protection for 2 years…. The ps5 is an incredible system and an investment… I can’t imagine not getting the extra 2 years of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not have a warranty just incase anything happens. Always safe to have a backup plan just incase any of your devices doesnt want to work properly. Hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I had a issue I went to the store and they were very nice and helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surprisingly useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super thankful for having purchased the warranty through Geek Squad. My PlayStation decided to turn into a brick 1 year after purchase and the warranty covered a complete new system. Sad it’s a one time use for as expensive as it is but I’m glad none the less. Would have given 5 stars if it was cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my ps5 just in case something goes wrong. It is worth it for me because I don’t know much about electronics and I could use some assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it yet but it will give you security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection 2-Year Acc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection If you don't get the 2-year accidental Geek Squad protection plan for any of your devices then you are just missing out on all the benefits in the long run for Best Buy to give you the best customer service possible they will take care of you but you must purchase all warranty and protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have a problem with my tech I go to the geek squad and they help me working me an idea with my problem and they give me other options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service always I love buy the protection plan there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection insurance when i make a big purchase, i can always count on the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less stress for you and really useful in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All got was the 2yr extended warranty it was 80 bucks dome place tried to charge me 250 to fix my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve got a product that can easily be damaged by small children, I highly recommend getting this protection for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I have heard the PS%. controller might act. up before the year. is. thru so nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but ive heard good things, i hope i never do need it but i feel comfortable knowing its available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - duties with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

    I would recommend this to a friend