Customer Ratings & Reviews

The warranty issues were never an issue! When the warranty says it covers something, then they 100% cover what they say

I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5

very good treatment from the team and excellent service

You can never go wrong with this. I'm glad I got it

Geek squad is the absolute best, very easy to communicate with the team and they handle situations very well

Have not yet had to use this, but glad i have the prote tion incase something goes wrong!

This Is A Must For Any Best Buy Consumer Doesn't Matter If It's For A Video Game System Video Games, Accessories You Need This

Amazing team of people. There when you need them and can always fix the problem if you have one. And get things installed fast.

Nothing better than geek squad! I love there team and how helpful they are!

My son had an PS4 for a couple of years now and it finally gave out. Got a Best Buy credit of what we paid for it two years ago. Well worth the investment. Highly recommend

Always a good plan to have never know when something happens

Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.

Love the 2 year warranty plan totally worth the price my head set started getting static noise and got it changed with no hassles.

The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy

Brought for my boys PS5 luckily I haven’t had to use the service yet. Brought as a just in case.

The th it’s good because I got a ps5 at the same store and I like how the graphics of the tv looks and I like how and the price the best

Awesome service. Great customer service. 100% recommend

Here we go again get your insurance at Best Buy never know when you will need it especially when you’re playing those tough games and everything goes wild if you’re not on top of it the game.

I hear nothing but great things! I am thankful Geek Squad makes this possible

Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.