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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,918 reviews
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup, it is geek squad protection. couldn't tell you what device it was for though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always good to have a warranty on any product you buy just in case something happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return on a PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was given my money back from the return and the whole process was done much quicker than you would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. Thats whatbis important. Better to have it and not need it than to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan as literally save me $$$ With having younger kids, they are always doing something!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sensational

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it yet I’m sure it’s a one of the wonderful device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and very helpful, my PS5 had broken again for the 2nd time and they pulled one fresh off the truck for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this along with any of your major purchase. It’s not worth the heartache if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always worth it to get the Geek Squad protection! Replaced same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console very good controller the console runs very smooth on my monitor and tv way better than Xbox and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have this. If it wasn’t for this plan, I’d be stuck with a bust PS4 Pro. Now I have a PS5 instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad makes sense!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this in your back pocket with any purchase made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system awesome service.. we love Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the pricey side. However, it was convenient to purchase warranty at the same place I purchase my PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 year option!! Great for mistakes that can happen in life.

    I would recommend this to a friend