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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,918 reviews
  • Rated 4 out of 5 stars

    fair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped when needed. a bit of a wait..............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is earned it's reputation. I've always had great experiences. Always very helpful, accommodating, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy and simple they make it. Have an issue start the claim go to the store and get it handled. Simple and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a PS4 and knew it would be a great idea to purchase this insurance because in the past when having to use on other purchases it has been very easy to get items fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust best buy with my equipment. I know they will do a fine job so it’s worth it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet. So if and when I do I will let everyone know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy happy happy happy happy happy happy happy happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for a big purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I'll never need it, but it's a decent price for the offered protection. The accidental coverage, in particular, is the main reason for my purchase. The extended warranty offers peace of mind for a big purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t want to buy a PS5 without it. Reasonably priced and insanely smart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for larger purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this one yet but the protection plan from BB have come in handy in the past

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Responsive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees had an answer for every question I had, they were helpful when it came to returning my devices as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always best to get warranty coverage. You never know when new stuff breaks even if you are so careful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually a great guarantee!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own cats so this is very helpful and honestly a worth it purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase for my PlayStation and the price wasn’t bad that you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present , kid is happy No problems with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

    I would recommend this to a friend