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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,918 reviews
  • Rated 5 out of 5 stars

    Bought ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people great service very friendly fast service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    create deal from Geek squad . i which i had insurance on my previous smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on fixing and very polite...thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 power cord went out & I regretted not getting the insurance don’t make my mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to insure your products. Nice company to help you out with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service and if you gotta do a replacement its super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Digital Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great item. I will recommend this 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps5 and it js good to know i will be protected if anything happens in the next couple years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection without the high cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I haven’t had to use this service but thankful I have it. Having the extra protection with a lost cost is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting the extra protection on appliances or pricey items. Had it for a refrigerator that was purchased from Best Buy as well and it was really easy to deal with them. Also got money back for all the spoiled food. That was a nice added bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided quality care for each of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased coverage on my PlayStation but I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they fixed a game controller, they had quick service and everyone was considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting a warranty protection with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my protection whenever I need it. I am comforted in the fact that they are there when the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always the way to go, never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad people in Danvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when in need, nice people and would recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

    I would recommend this to a friend