Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,918 reviews
  • Rated 5 out of 5 stars

    i havent needed this yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent needed to use the geek squad protection yet, so i will give it 5 stars, assuming that they will help, as needed, when and if the time comes. if i end up utilizing this and i dont feel they earned a 5 star rating, i will return here to update or make a new review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would i be without the geek squad they have saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give a peace of mind if anything happens to my ps5!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good agents willing to come to your home for service and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but love that it’s an option for the price they sell it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service and knowledge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell you that I am at a zero when it comes to being tech savvy....so thank goodness for Best Buy Geek Squad. I set an appointment which was awesome because there was NO wait. The knowledgeable staff were very patient with me and helped me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Garantí

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect to protected the items for anything damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes add it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you can get Geek Squad on an item do it. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, Geek it out!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing from Best Buy! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and great attitude and answer every ? I had and my son loved there enthusiasm

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No Complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, good deal for the price. Definitely worth it.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. I promise you that you will need it even when you think you don’t. For Accidental Damage you can get a new thing of whatever you go or even a better one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this along with my PS5 console just for peace of mind since this is the initial release, and in the case the console or controller may not work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST for expensive items.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad for anything over a few hundred dollar. I have always had a great experience either getting my things fixed or replaced. A MUST when owls cost hundreds to thousands of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for the most part. I didnt need it too much till it expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best deal of my life! Good quality and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. They helped me install some protection and showed me things I didn't know. Did not make me feel dumb asking simple questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves it loves it loves it!!!! I would highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone no matter what product they buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To know my system is covered for any accidents is a great feeling!

    I would recommend this to a friend