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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2918 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,918 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my Cintiq.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in connecting my equipment. Having not knowing what to do to connect my Cintiq the agent was quick and a great problem solver and had it running in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plus so much more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a peace of mind that if anything transpired with your products that you have an amazing protection plan to back it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection added security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection is a necessary when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is super professional and a must buy for any expensive electronics. I broke my controller by dropping it on accident and they gave me a new one. This is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good to know if something happens, we will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy customer service store is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit I had a great experience, but never had any installation or electronics that need some learning, so I cant really input on that side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thing to have helps me a lot because I could

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound comes out of the speakers. I’m happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the insurance never know when you may need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool because if something breaks they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Girlfriend dropped my controller in the water so I ran to bestbuy and got a replacement quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice and I’m glad I choose this one!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed my repair Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful when it came to helping us choose the best Christmas gift for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice 55" tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the new Tv for the kids rooms and its great. It was a good price for a good Roku Tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to get protection incase anything happens to the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Their protection plans are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something happens to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved her iPad the joy on her face was priceless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got this just in case something happens to my ps5

    I would recommend this to a friend