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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2924 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,924 reviews
  • Rated 5 out of 5 stars

    Worth it for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use this, but if I do at least I don't have to pay to ship my PS 4 back to Sony. I can get any problems taken care of at a local store. Peace of mind is what it's for...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must in case something goes wrong. I like that best buy stands behind their warranties

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance for big purchases becuase you bever know when you need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always helps with my items. They answer all my questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used this one, but has always been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek protection for other item, and it has always been great. Have not had to use it for the PS4, but imagine it will be fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended warranties is always worth it when buying high price items because you always have to expect the unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works with ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works with ps5 and xbox series x excellent just what i was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not used it. Hope I don't have to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, because you never want to buy a high priced product and don’t have a solid warranty or insurance policy for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every geek squad protection that i've used has worked great. Definitely recommend for more expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying. It’s nice to have the piece of mind that my stuff is covered more than the 1 year manufacture warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like any insurance policy: a good investment towards protecting your investment. Recomended.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    JUST BUY IT

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUY IT. You won't regret it. Especially if it's for daily use items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the PS5. If you have kids I definitely recommend for peace of mind in case they drop it or it stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and convenient protection I’d recommend everyone to pay extra bucks for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance, get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have hope I never use it but if I need to it is great to know it is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect best purchase ever, reliable quick services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad there if you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them so I'm not sure how useful they are yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Come on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s replaced you don’t get coverage on the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as always, they help me with all.

    I would recommend this to a friend