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Customer reviews

Rating 4.8 out of 5 stars with 2976 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,976 reviews
  • Rated 5 out of 5 stars

    Needed for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad on a new console that might break, 100% need especially since Sony didn’t offer an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console from day 1 been running strong. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this protectional plan for the PS5. It is always good to have one in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is the best one yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my brother. PlayStation to me it is the best game out there that would always be. its smooth don't overheat and the game is awesome it is the best system around

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PlayStation five.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to repair my controller and the unexperienced agent told me ,that she issued a new controller, but I never receive it. I called them. I never reached the customer service. I need to go again to the store..

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad found the problem quickly with my PS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the guys at Geek squad very knowledgeable. Kind and patient. The best part I had my appoinment and no wait lines.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best but size and heating great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tune it plays. Heats food quite well. Only problems are... there's no internal light and rhe door release keeps getting stuck

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GSP is good in case item stops working .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it, but I’d much rather deal with Best Buy than Sony based on all the negative Sony customer service articles and videos online

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad the best you can get with your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is very helpful and easy to set up for any electronic that you’ve purchased from BestBuy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this plan yet, which is good, but I have used these plans before and they are worthwhile.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad there if you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them so I'm not sure how useful they are yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always need the protection you can never go wrong with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always the way to go !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever you get electronics from Best Buy I would recommend this. Repairs and fast replacements from these guys. Always the BEST service. HIGHLY RECOMMEND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see my purchased item have a 2 year warranty and Geek Squad 24/7 support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should spend the extra $10-$50 depending on what the device. I get this warranty for everything I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection or nothin. ?Why not. Because half of the time something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for having an accidental malfunctions, always have your things fixed and secured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to protect your investment. easy to use service and definitely worth it should something go wrong

    I would recommend this to a friend