Customer Ratings & Reviews

Consider this a warning: If you have any sort of manufacture issues with your item, your protection plan will be used up if you receive a replacement product. You will essentially waste $85 (because of tax) over a faulty due to the manufacture. I purchased a PlayStation 5 two months ago and the fan stopped working two days ago so I took it in to get checked out. They told me it is a manufacturer issue and since Sony has a year warranty, they would be able to just exchange it for a new system BUT that was only because of the protection plan. And because I did that, my two year protection plan actually only covered two months because of a manufactured issue. I’m not paying $85 more for another two year protection plan. I rather just contact Sony and have them help me if it happens again.

Geek Squad is one of the most popular computer help services available.

They help most of the time. Haven't had an issue yet they are pretty helpful

This TV just makes everything look amazing. From television to video games.

Use this to have work on my computer help me out a lot with fast return

Geek squad is an excellent service when you need them

I have not reach out to Geek Squad for any help just yet, but im pretty sure they will provide great service when I need them.

The best to have with your electronic purchase . Never buy without it

can not beat service plan alwas try to purchase when needed

I hope this is worth it. I have never been big on extended warranties, but got this one since item was a gift. Nice if needed.

Have not had to use this yet and hopefully won’t. Still good to have

I got this just in case something happens to my device.

Bought a 2 year plan when purchasing a game console. Had to use the plan to get something fixed. Geek squard said we had to go through the manufacturer for fix since it was still under a year. I bought this plan for extra protection and i have to use the manufacturer anyway.

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If you need anything from geek squad make sure you make an appointment in advance, or be prepared to wait.

Protection is a must. I’m clumsy so this was a must Buy for me.

After fifteen months I had to use geek squad warranty service.

Still have no idea what point of geek squad still is yet

I haven't had the need to use this yet or in the past, but will come in handy if I do need it.

Works fine. They will fix or replace your product if broken