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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2942 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 2,942 reviews
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be cheaper. Plus longer conversed of 3-4 years l.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's geek squad so you get basically a hassle free warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back up plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I am new at gaming, I got the console with a protection plan just in case any event would come up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had to use it, but nice knowing it's there if i need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    help with gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are helpful they there to help you when you need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this protection plan because it replaces my broken items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Have used before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this on a PlayStation before. Probably worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection sounds great and feel confident it works like all other protection plans but the cost does not justify.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy geek squad is always professional. even when they are late.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is a must, just wish they would have been more customer service and answers to my questions

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy if any sort of damage comes about or the product stops working for any reason!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad will take care of you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases to make sure my console was fully covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in past for cracked screen. They covered it quickly before.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet but I feel confident in knowing I have it if anything goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if there are kids around this expensive machine, then you definitely need this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always need a warranty with teen son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel great knowing that the product is covered after the manufacturer's warranty expires.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with daughters laptop haven’t had to use yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it which is a good thing but it is worth the extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy a product without the extra coverage!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as easy as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ps5 controller replacement challenge. Repair or replace. Not clearly explained

    I would recommend this to a friend