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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2933 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,933 reviews
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best on fixing and very polite...thanks for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps5 and it js good to know i will be protected if anything happens in the next couple years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service and if you gotta do a replacement its super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet I hope I never have to. I have never had an issue with Best Buy so this should be easy of there ever comes to having an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my protection whenever I need it. I am comforted in the fact that they are there when the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they fixed a game controller, they had quick service and everyone was considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Digital Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great item. I will recommend this 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why wouldn’t you buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure if I wanted to buy this, because I knew I would take great care of my ps5 but then I read the policy, and you get 1 controller replacement which pretty much pays for the warranty itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my ps5, with a day one console I know there is gonna be some issues so incase I run into any that will break my ps5 I know I can use this and be ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased coverage on my PlayStation but I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Protection Should Be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided quality care for each of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting a warranty protection with Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the money and piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the replacement plans for anything I buy at best buy. It allows you to have piece of mind. I had errors with my previous PS4 so I brought it in and they exchanged it for a new one. The best part is I had the older 500gb one they gave me the newer slimmer 1TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always the way to go, never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope to never use this, but if I do I have insurance on my PS5. Cant go wrong with a BEST BUY Geek Squad Warranty. Great Piece of mind when you have children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad people in Danvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when in need, nice people and would recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked so fast and knew whT they were doing very professional and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have this protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have this protection in place if something was to ever happen to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection without the high cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I haven’t had to use this service but thankful I have it. Having the extra protection with a lost cost is worth it!

    I would recommend this to a friend