Customer Ratings & Reviews

Geek Squad plans are always very helpful. A heads up that for the PS4, Geek Squad gives you a 1 Time replacement for a broken controller!! They cover nearly everything except theft, obviously. The team is always helpful and informative.

Can’t wait to see what geek squad has to offer when it’s time

This give u the peace of mind if anything happens to the unit

This gives us the peace of mind when purchasing and expensive electronic.

The agent was very helpful in connecting my equipment. Having not knowing what to do to connect my Cintiq the agent was quick and a great problem solver and had it running in minutes.

Geek squad is super professional and a must buy for any expensive electronics. I broke my controller by dropping it on accident and they gave me a new one. This is a no brainer.

For the price; you really can’t beat the protection that they offer

They recomend me this and was a great deal i have my stuff save thank for everything

Affordability. Insurance / peace of mind, Customer service.

Great coverage.....haven't needed to use it but price was good.

System was always top notch and can’t wait to see what Sony does next

Great promotion. Geek squad member was very educated in sales.

Having a peace of mind that if anything transpired with your products that you have an amazing protection plan to back it up

I will admit I had a great experience, but never had any installation or electronics that need some learning, so I cant really input on that side.

Had issues with the first ps5 it wouldn’t turn on. Second one I went to geek squad to make sure it works.

My insurance is amazing allowed me to replace my laptop for a little about

All their paperwork was in order, they could find my information, took back the system, explained the process, answer questions and I wasn't treated like I was being a bother.

The protection plan is great, cover the unexpected

Customer service was outstanding. The employees at best buy are polite and friendly

My Girlfriend dropped my controller in the water so I ran to bestbuy and got a replacement quick and easy.