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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,014 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained what the geek squad protection helps if your items was damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time you'll be happy you got ir

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you are gonna need it and for a large purchase it is worth ir

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but it's great knowing it's there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and definitely worth every penny. This really gives me the piece of mind knowing I can get some help and my ps5 replaced incase of any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales staff were great and nice. Best Buy is the best for all gadgets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker at the store was very helpful. I was buying my son a gaming console for Christmas and had little knowledge about the difference in consoles. And the young man was quick to help me make the best purchase possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A new way to watch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first ever 4k tv with UHD. Watching TV on the television is like watching the actors tight before my eyes! It is so lifelike. Another amazing feature is that it is glare free!! Having giant windows in our living room that faces the south we get some killer afternoon sun and it does not even bother our tv watching!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase the protection plan from Best Buy. I've had to use it several times and they do not disappoint. They have the best hassle free, protection plan hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made warranty quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents made getting warranty a breeze especially with a big product like the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need This!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! If you don’t have it you need this! Customer friendly ( you can actually talk to a live agent) had to use them several times for questions that needed answered, and in home service as well. Really professional. Btw when I purchased my Apple Watch they put the screen protector on , no charge. Had to come back a couple weeks later to have it replaced still no charge. Get this NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this option for anyone spending this level of money on anything electronic. Can come in handy for a variety of reasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for the game and service received was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you invest in any pricey products, invest in a protection plan! I never go without buying a protection plan for my devices; you never know what can happen. I had a protection plan for my tv, and was able to have it fixed at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best accident protection plan I have ever had geek squad fixed my laptop left it like brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to ensure you items mostly for stuff like this your not sure if the quality is very good and this will help you get a lot more advantages and be able to get you item replaced or fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance policy if something happens. At that price why take the chance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by others people that I wouldn’t be able to claim my ps5 remote on my Geek squad protection plan and I would have to buy a new remote (STICK DRIFT) but Best Buy employees help me set the claim and now I’m just waiting for my new remote to arrive in two more days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great and on time, fast services for your business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have when accidents happen. Especially if you have a busy house and it breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 hdmi already broke so they gave me new one. Definitely a great decision

    I would recommend this to a friend