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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,875 reviews
  • Rated 5 out of 5 stars

    Always Get The Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Geek Squad Protection is the best thing you can do for any of your devices. having peace of mind that if there is an accident with my PS5 geek squad has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pleasant to know that for any contingency I have insurance. So far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high cost items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and if you have a TV that’s 55 inch they will come and repair it at your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job was awesome very patient understanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things you can purchase when buying items from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very informative and interesting. Will definitely take advantage of this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad extra protection for ps5 a must have for all electronic devices. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for everybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have not had to use this product so when I do, I hope is valuable for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had few issues with diferent items service is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing company and team, always on time with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good as a service!! My husband has used it and it has always been helpful to him. I am glad i got it for him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. The gate squad was very nice very professional and explained a lot to me about my TV. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya-Ya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Awesome employees who were nice, mannerable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So patient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was so helpful! Though the store was busy. But they were patient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carolyn Lizotte

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not needed them for this TV, but they’ve always been very helpful in the past with other items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need This!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! If you don’t have it you need this! Customer friendly ( you can actually talk to a live agent) had to use them several times for questions that needed answered, and in home service as well. Really professional. Btw when I purchased my Apple Watch they put the screen protector on , no charge. Had to come back a couple weeks later to have it replaced still no charge. Get this NOW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good purchase, my son was not happy, 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if you break stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re Clumsy and you’re gonna break it then you should probably get this

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    help me with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was great! sale person helped me out with everything i was looking for.

    I would recommend this to a friend