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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,875 reviews
  • Rated 5 out of 5 stars

    Awesome protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad for the win always! Super smart people working on your product and if they can’t repair they have a solution for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is easy to understand and set up, they will answer any questin quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that Geek Squad would be there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great! My PS5 died and was replaced as advertised. No issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot what i got this for but its likely i end up using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick to find the best solution to the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lady was very helpful in choosing which model ps5 to choose for my boyfriend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed, but this installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve not needed them with this TV, but they have been great with other items I have purchased

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad installed my tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent work by the agent , so superb n excellent.will recommend to my co -workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service , Good Explanations on my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellenet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works beautifully. Ive had it for years and i have jo complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad has offered me this for a great price, I can repair my ps5 anytime I have accidents with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok. Never ended up using it. Price was too high for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for possible defects and for added security just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go wrong for $70 more and have a 2yr protection an is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for the TV and used it once when the motherboard got fried. Best purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good. Glad I have it, if needed. I have used their protection.

    I would recommend this to a friend