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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2875 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,875 reviews
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy and useful, and easy to use. will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used their services yet, but they had a good deal on ps5 purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved. This is something your kids will enjoy watching and playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a peace of mind protection if anything went wrong with my playstation 5 which was helpful since mine did not work right out of the box went back to the store and switch all is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theyre cheap and dependable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that i can always feel safe with geek squad knowing my stuff is protected through them! I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my computer, always help me when I need to tell online over the phone all the above great service very patient will be getting the geek squad with all my devices thank you for all your services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is top notch. Glad to know I can get help and service on products when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.v issue i got it fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy iv been shopping there for years and the service is amazeing iv only had 2 problem from shopping with you guys for so many years thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service for Possible Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I will be using them soon as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to purchase a warranty for your expensive items to make sure it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually had to use this as of yet but will be sure to update when i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rarely buy the protection plan, but I've done it from time to time. I decided to purchase it for my new PlayStation 5 because I'd seen some reviews online of the PS5's fans going off like crazy. I bought the protection from Geek Squad b/c in the past when I've purchased it and actually used it, they're fantastic about the return and replacement. No hassles. They stand behind it 100%. So while you may not ever need it, it comes in handy when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection that I need. I recommend to buy this just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad , you guys were fast and got to the problem I appreciate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection. The shop is mear to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely enjoying it..This was a surprise Birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always come through for us on all we've bought from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great they were helpful answered all questions

    I would recommend this to a friend