Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 3014 reviews
(3,014 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Online order
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy a geek squad protection plan on amy major purchase that i can. I have only had to use them a few times but was very happy i had the plan every time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan well worth the expense.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.More than once the protection plan saved me from faulty equipment. The ease of using the protection plan in store is second to none. I purchase the protection plan with every valuable purchase.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best costumer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service when buying my ps5 was amazing and helping me set up my Best Buy card was amazing thanks Best Buy!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Give me and my husband a piece of mind to know the product is protected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team very professional and with excellent knowledge
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PS5 Pro Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection service which I would highly reccomend if purchasing a console like item.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clutz like me or you keep your PS5 Pro out bc it can run hot, then this is for you! Really helps!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Taking care of my ps5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is an excellent choice to protect my console from possible future problems, in fact the seller recommended it to me a lot.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
BESTEST BUYS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE BEST BUY THEY ARE REALLY THE BEST CAN NEVER MISS
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always a solid protection in case something goes w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the unfortunate experience of buying an item and not getting the protection plan from the Geek Squad. I lost my investment because it was more expensive to fix than it was to purchase a new one. If I had bought the protection I would have gotten a complete replacement for it. I now always get the protection for my items because it is well worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thanks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item 100% recommend all my friends is the best
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ps5 rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful system, I switched from Xbox to ps because of the games are so much better
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very helpful with my son ps5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience they answered all of my questions very professional and I would definitely come back
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service for Possible Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've used this plan before a long time ago when my X-box 360 fail and I was able to get it replaced with no issues, so it was a no brainer to get this for my PS5 just in case. With all of the hardware issues and software updates these days you never when an issue will brick your console.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy the protection plan with a major purchase. Best Buy has the best plan I have ever purchased. I have had to use it with a prior purchase and my item was replaced with a brand new one. No hassle, no questions just simply replaced on the spot!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product great purchase I highly recommend purchasing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just wanted to make sure my bases were covered for my PS5. I haven’t had to use it for that; I did, however, have to use it for my laptop once, and they did a great job getting it back working for me, and they are very efficient.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Got it for my ps5 pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ready for whenever it may be needed. They are really helpful
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family enjoys the TV and the pictures quality .Its best to watch a movie at home than going to the movie theater.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They replaced my controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My PS5 controller had stick drift & I went to Best Buy to try to get it fixed or replaced & they replaced it. In my opinion it's worth it to have a peace of mind for anything you really wanna have protected
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


