Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2876 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,876 reviews
  • Rated 5 out of 5 stars

    82 in installed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installed by bestbuy technicians, great watching Hockey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully i dont have to use them but if i do its a good thingand a comfort!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I will buy it again. I am recommending this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always on their A game providing excellent customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage out there. Love the fact that I can take it in store if repairs are needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5x Champions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again. Its fast, loads like nothing. Add ons on the fly and did you know the controller has a mic and speaker? Neither did I. The Hepatic Feedback makes the DualShock seem like 8 bit Nintendo. PS4 controllers work on it and react just not as cool. Love this thing and recommend you get one. The one issue, is NO MEMORY, think about an extended SSD drive day one. Especially if you get the digital one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is always great and especially for an expensive item. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV last year which quickly got busted for my father and they helped me get a better TV. I didn't have to really pay much thanks to the guarantee so I decided to also get warranty for my PlayStation 5 just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Issue solved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Had some issues with equipment before and geek squad has been really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my PlayStation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answer all my questions and helped me fix my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a firm believer in buying the geek squad protection with every product they offer protection on! I bought the geek squad protection plan on a keyless entry system i had bought when i was living in Virginia and had the geek squad install it. About 1 month later I moved to Houston TX and started having problems with the system. I took my car to a local Best Buy and the geek squad fixed my car with no problem. I was very surprised! I was halfway across the country and that didn't matter. They fixed it anyway! For this reason I will always buy protection through the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you buy big ticket items. Highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hooked it up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it and is very happy with it and is glad we got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend Best Buy to all my friends and family to buy their home supplies at the store. They have great services and good products at the store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was on point till random problem occure

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saving insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps peace of mind if something happens to it knowing you insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodwarranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good price for an extended warranty that i hopefully never have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price point. Put in my son’s room and he loves it. ROKU stick was easy to setup right when you turn it on it has prompts to walk you through it. Wii, Switch, and PS5 all hooked up no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Have Protection On Your Items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was buying my PS5 I was asked if I wanted protection and he told me if any problems that come up geek squad will help. And if anything else happens I can bring it back. Honestly I have a great history with Best Buy so this was a no brain for me. Plus it’s always good to have that extra piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help quick response time fixed me up every time

    I would recommend this to a friend