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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,014 reviews
  • Rated 5 out of 5 stars

    Home computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was my computer, always help me when I need to tell online over the phone all the above great service very patient will be getting the geek squad with all my devices thank you for all your services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down a must. This is so helpful especially when you have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a peace of mind protection if anything went wrong with my playstation 5 which was helpful since mine did not work right out of the box went back to the store and switch all is good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Easy to use, definitely worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV last year which quickly got busted for my father and they helped me get a better TV. I didn't have to really pay much thanks to the guarantee so I decided to also get warranty for my PlayStation 5 just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. And good prodect Thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great prince

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very affordable warranty. Highly recommended for any accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan, it gives me a piece of mind on all my electronics that I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it thank God but it's there if I do!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Applied for a credit card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was helped very quickly. To apply for a credit card.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad installed my tv

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] excellent work by the agent , so superb n excellent.will recommend to my co -workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth using geek squad, for the price I paid definitely paid its self off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with best buy protection. We have never had to use it but I would only go to best buy to have things I purchased from there fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price point. Put in my son’s room and he loves it. ROKU stick was easy to setup right when you turn it on it has prompts to walk you through it. Wii, Switch, and PS5 all hooked up no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a gamer girl now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my fiancé and he loves it!! I love it too and I never thought I would even be interested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have an extended warranty plan on anything you buy. It’s nice having the peace of mind it is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. The gate squad was very nice very professional and explained a lot to me about my TV. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrenty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth process. Email explains everything Ithe warranty covers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for high cost items.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and if you have a TV that’s 55 inch they will come and repair it at your house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing covered if something happens to the ps5

    I would recommend this to a friend