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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 3,014 reviews
  • Rated 5 out of 5 stars

    Best Buy Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't go wrong for $70 more and have a 2yr protection an is a peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I have had an issue with anything I am always given an answer and help immediately. Many of my friends and family also use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing company and team, always on time with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty definitely came in hand and played a nice role in my situation at the time honestly I don’t know what I would have did without me got a brand new game same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel confident that Geek Squad would be there when I need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had few issues with diferent items service is okay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellenet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works beautifully. Ive had it for years and i have jo complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far. So good. Glad I have it, if needed. I have used their protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't actually had to use this as of yet but will be sure to update when i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps4 broke down. It wouldn't play the game so I took it in to geek squad and they couldn't fix it. Thy gave me a whole new ps4 bundle included a game! And gave me new controller with the old one all used up. I was also in luck because my charge cord was broken and they replaced that too!! Such a good plan to get with such a big game console purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coverage out there. Love the fact that I can take it in store if repairs are needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys loved. This is something your kids will enjoy watching and playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say good enough things about this exchange program. They are the ONLY reason I don't go to Costco for my electronics. I have items replaced multiple times for defects and NEVER had an issue. They either repair or replace or give you the money value to upgrade if you wish. Only worth it for items over $1000 or high use items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Year Geek Squad Protection is great, because I don't have to worry if my Play Station 4 goes bad. Meaning the Geek Squad is a great service to have, so I can take my Play Station 4 to them to fix if my system malfunctions. Thank You Geek Squad and God Bless You abundantly! Have an awesome week all you out there in computer land! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used their services yet, but they had a good deal on ps5 purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you geek squad , you guys were fast and got to the problem I appreciate it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love it geek always comes through live for this helped me alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I forgot what i got this for but its likely i end up using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very quick to find the best solution to the issue.

    I would recommend this to a friend