Customer Ratings & Reviews

Great warranty will always purchase from best buy .

The team at the San Angelo store are very knowledgeable and quick with their service. I have been dealing with them for several years with no complaints. Thank you Best Buy.

Always have been easy to replace products that have been accidentally damaged. I've had wires torn, computers not booting up, broken screens, etc and they've always been helpful. It's a good investment on expensive products. You never know what'll happen so it's nice to know you'll be taken care of

Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

I am writing because I am absolutely frustrated and disappointed with the state in which my PlayStation 5 was returned to me after sending it in for repairs through Best Buy. When I dropped off my console, it had normal wear and tear from regular use — nothing out of the ordinary, and certainly nothing major. However, when it was returned to me, I was shocked to find an obvious, large scratch that was absolutely not there before I entrusted my system to your care. This is completely unacceptable. I took the time to carefully maintain my PS5, and I expected it to be handled with the same level of care while it was in Best Buy’s possession. Instead, I feel like I’ve gotten back a console that is in worse cosmetic condition than when I handed it over. To make matters worse, the damage is so glaring that it’s impossible to ignore, and it takes away from the value and overall condition of my system. I want to be clear: this scratch was not present when I turned in my PS5. A tiny scuff might be understandable — a massive scratch is negligence. If your repair center cannot guarantee the basic responsibility of returning a customer’s device in the same condition it was received, that is a serious problem that reflects poorly on Best Buy’s services.

I had excellent, very friendly service and I had a good taste at the store and I would buy again. Thank you

adding this to all my pricey electronics purchases has given me added redundancy for any failures. Since gaming headphones and controllers go out quite a bit. i use this for headphones and game controllers as well.

Great representation at my local Best Buy store in Fayetteville Arkansas! Great job team

I was in and out in the store in no time. Such quick service

I mean, you hope you never need it but with an expensive purchase it is nice to know you are covered if something does happen! It's worth it!

The added security knowing if something goes wrong I have professionals for a few years let's me rest easy... Thanks Geek Squad...

Its worth Having plain and simple. For security and forbpeaxe of mind.

Its always better to have extra proteccion for you big and loved appliances and consoles. I recommend.

I recommend this to everyone, even if you pay that extra money, I promised you that it would save you money in case one of your device broke or any accident.

Nice to have protection for an expensive piece of equipment. It gives me peace of mind in case something accidentally happens. I at least want to get a good couple of years out of this expensive gaming console.

Geek Squad, it's the best. Help me out very professional and quick... Their protection plans are awesome

The shortened longevity of gaming platforms due to excessive use prompted me to purchase this service warranty. The coverage for the new PS4 that our son was given for Christmas is in force and it couldn’t have been easier to purchase and implement.

Purchased this for my ROG Zephyrus G15 gaming laptop. I purchased this in the past for my PS4 and when something happened, they just swapped it out for me. Great Product as I hate when I don't have enough revenue left to purchase for all my technology hardware.

Glad I purchased the warranty in case I have problems with it

Great service for the price! Great turnaround for the price!