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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,014 reviews
  • Rated 5 out of 5 stars

    Just in case scenario!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I bought this for my ps5. Haven't had to use it just yet but I've always heard good things about geek squad so hopefully they don't disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great they were helpful answered all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pending

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out if it’s worth the purchase will come back with and update when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my ps5 just in case something goes wrong. It is worth it for me because I don’t know much about electronics and I could use some assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely enjoying it..This was a surprise Birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Glad I bought this to make sure if anything happens to my ps5 I will be covered. I got this because the ps5 is a new system and the first generation so I wanted to be prepared for anything that may cause a problem with my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saving insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps peace of mind if something happens to it knowing you insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to Score a preorder ,,, kinda glitched my way into one and picked it up release day ,it's a amazing machine it's held up remarkably well my wife took in the shower then gave it a flying lesson and after a dry cycle ,, turned on and worked like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodwarranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a good price for an extended warranty that i hopefully never have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!!!!! Think about the future!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone, even if you pay that extra money, I promised you that it would save you money in case one of your device broke or any accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I will buy it again. I am recommending this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we purchase from Best Buy we get the protection plan. They cover most things and make the process so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I will be using them soon as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best if I have technical issues I’m 100% geek squad will be able to help me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    T.v issue i got it fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy iv been shopping there for years and the service is amazeing iv only had 2 problem from shopping with you guys for so many years thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when you buy big ticket items. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has always helped me with the replacement items and I really appreciate them a lot. 10 out of 10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Associate helped me trade in my play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was great, not sure what the women’s name was but she was working downstairs by the geek squad area and I remember she had Transparent glasses, she deserves a raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad. Why wouldn't you protect your investment? Get Geek Squad if you don't have it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Geek Squad protection on your devices and systems bought from Best Buy is always the way to go. We have not only used it but each time it had saved us and gotten our machines back fixed in record time or replaced t!

    I would recommend this to a friend