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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,014 reviews
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong backing your product up with a warranty replaces anything for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They answer all my questions and helped me fix my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you hope you never need it but with an expensive purchase it is nice to know you are covered if something does happen! It's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection. The shop is mear to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re purchasing a game system, computer especially for your children. This is an absolute must have! I have purchased protection for all of this for many years now and yes it pays off and I have had a game console replaced with no charge before, even when my kids accidentally knocked it off a dresser and it stopped working. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i would buy it again gave it to my little sister for her 13th bithday she was so happy and exited love my Purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is also arguably the most polished computer-help service, offering not only online help, but in-store and at-home repair services, too. ... Geek Squad technicians, on the whole, delivered the best results among the services tested, and they didn't pester me to purchase additional products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have it, they explained its easy to use and how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision i made. The agent was the best in help me with this purchase decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yippie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get a second controller because my first one was drifting a tiny bit, definitely worth the insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend getting this! My ps5 died on me after nine months of purchasing it. I returned it to the store, and I got store credit to purchase a new console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A matter of necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it so far, however I do believe it is a necessary service to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeeek squadddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing thag geek squad has my back if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Player frenzy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added security knowing if something goes wrong I have professionals for a few years let's me rest easy... Thanks Geek Squad...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really easy to use and really worth every cent of the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this incase something happen , wee would be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been let down yet by geek squad and I hope that I will never be. When my TV went out on my I was glad I had renewed my GSPPa few months before. The plan not only replaced my old TV with a newer better one, it also left some store credit for me to get a few more things. I bought this plan for my new PS 4 because I don't want to be left without paying battlefront or destiny the taken king.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this protection plan. Versus other stores, I feel best buy is the only one who truly honors each warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive, not to get a protection plan I hope I never had to use it

    I would recommend this to a friend