Customer Ratings & Reviews

I like this because it is a no hassle process, will always use them

Thankfully, I havent had the chance to use my geek squad protection on this item yet. But being a person who loves technological devices I prefer going with the best protection that anyone can offer for my product and that protection is the Geek Squad protection from Best Buy.

Haven’t used yet, but hear great reviews about it.

Geek squad couldn’t help and told me to go through Sony on fixing my ps5. Was kind of a PITA to have to deal with Sony but GS was helpful in directing how to go about getting my repair done.

Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

My old first gen PS5 would shut down on me and luckily i still had Warranty to replace the old PS5 and got the newer updated PS5 model.

Nothing beats this warranty. I mean, you spend alot of money on the console and extras....better believe I'm getting some security....

You have a problem with my tech I go to the geek squad and they help me working me an idea with my problem and they give me other options

I’m delighted to learn that my PS5 is now protected for two years. .

Great service. Would recommend to add to every purchase

Good service and good assistance,Highly recommended

The agents are knowledgeable and courteous. Appointments dont take very long and communication is clear

I bought it because its always worth it. ACCIDENTS HAPPEN!!!

You never know when you might need it. But it's a good thing to have if you do. Cause you never know when something will get knocked over or dropped and broke.

Honestly when I buy a electric product from Bestbuy I love getting the protections. They always come through for us. Geek squad is something I truly recommend.

Awesome as always. Never regret all the time. Makes all happy

Good to know that if something happens that the product can be fixed or replaced. I had bought a PS4 for last Christmas for my son and didn't buy the protection plan and the electricity surged and fried it even thou it was plugged into a surge protector strip. When I explained this to the Best Buy employee he offered the protection plan.

Very friendly service overall enjoyable shopping experience

Glad to know it will be covered if anything happens

So worth it! I bought a disc PS5 and it had some hardware issues, brought it back and they replaced it immediately!