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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 3,014 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amad was very knowledgeable and helpful he installed my 2 in 1 router I purchased from Best Buy and made everything was working properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good option to choose because things happen all the time. I would rather get my game checked and fixed rather than have to buy a new game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the warranty in case I have problems with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad and how quick and easy it is to use their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection insurance when i make a big purchase, i can always count on the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All got was the 2yr extended warranty it was 80 bucks dome place tried to charge me 250 to fix my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation station 5 is amazing! Runs great already having a great time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for the price! Great turnaround for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my protection plan for both my ps5 and my headphones in case of any accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always a good idea, especially after warranty runs out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good game console my son loved it it was his birthday present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have people like this on our side who could help us out with any problems we may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having my warranty for a year-and-a-half I was a little nervous as to what they were going to do for replacing for giving me a new one since I was unhappy with the product they simply gave me a new card and I was able to get whatever I wanted the 2-year protection is definitely the way to go with Geek Squad totally recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two year warranty!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two year warranty, happy to know I’m covered for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team member know and understand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Eve i looked all around for this Game console Best Buy came through for the win!!!!Love the game system. Awesome Customer Service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warrant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate extended warranties. However, in dealing directly with the store manager, he did convince me to get the 2 year warranty. Covers all damage, accidental or otherwise. He said it also covers hand held controllers too! BONUS. Knowing stuff usually breaks at or close to 2 years, my young kids will put this to the test i am sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I had a issue I went to the store and they were very nice and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Added Protection make me Feel better when Kids and the Option of Mishap happens. Highly recommended to get the Protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my son loves his gifts and thank you Best Buy for making us another satisfied customer

    I would recommend this to a friend