Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 2887 reviews
(2,887 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service. Great customer service. 100% recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This Is A Must For Everyone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Is A Must For Any Best Buy Consumer Doesn't Matter If It's For A Video Game System Video Games, Accessories You Need This
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing team of people. There when you need them and can always fix the problem if you have one. And get things installed fast.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
100% protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the protection plan for any big ticket electronic. I’ve had to file 3 claims for separate devices before and i was able to get 1 product replaced, another repaired free of charge , and store credit for my previous Ps5 claim.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Dependable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hear nothing but great things! I am thankful Geek Squad makes this possible
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
My Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought extra protection just be on the safe side if anything goes wrong,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good custustumer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was amazing and everyone was friendly and help me alot on my iteam I purchased thank you best buy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
PS5 Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hunter was amazing at how quickly he responded and handled my issue. My son will be back on fornite in no time thanks to him, and I’m very grateful for that.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Totally worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 2 year warranty plan totally worth the price my head set started getting static noise and got it changed with no hassles.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The th it’s good because I got a ps5 at the same store and I like how the graphics of the tv looks and I like how and the price the best
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome repairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 very worth it helps a lot if your electronic craps out on you for no reason can get a good repair or a replcement
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time putting this service on any electronic i hope i dont have to use it but if I do I will let you know.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son had an PS4 for a couple of years now and it finally gave out. Got a Best Buy credit of what we paid for it two years ago. Well worth the investment. Highly recommend
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi James. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Good price coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very affordable coverage for my New PS5, is good you can finance this as well.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Optimistic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope this warranty is worth it. My baby finds a way to break electronics. Hopefully this will be worth the cost
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get your insurance at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Here we go again get your insurance at Best Buy never know when you will need it especially when you’re playing those tough games and everything goes wild if you’re not on top of it the game.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gives amazing service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone needs Geek Squad insurance because you never know what life brings to you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Recommended for easy setup and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and helpful. Was on time and very polite
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get all my electronics from Best Buy! There insurance is the best by far
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Savings!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everytime I open the app there is huge savings. App is easy to use. Quick pick up as well with great customer service!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


