Customer Ratings & Reviews

I haven’t really utilized this service but it gave me piece of mind to get it when I got my ps5

Love having a back up plan it makes me feel safe knowing my things are.safe

Ps5 ftw best gaming console in the market. Super fast speeds

Great protection for my ps5. Peace of mind that is great for the price we paid on a ps5.

Best geek squad they know how to fix everything I give them 5 stars

Thank you! I hope I never need to use my PS5 protection plan!

It’s so good i like it and my kids enjoy it and the controls feel soft

I got a two year protection plan for my new PS5, I haven't had to use it yet lol

Helps if somethings wrong that’s very good like if something breaks accidentally

Thought there was something wrong with a PS4 I had purchased. The controller kept moving on the screen on its on. Called up Geek Squad to let them know my issue. And they told me they are fully aware, for me to bring it in at any time they would just do a quick switch and send me on my way.

Have not yet had to use this, but glad i have the prote tion incase something goes wrong!

So happy with my PS4Pro and service plan feeling of security goodness. Thanks Best Buy for the great deal. 2 years gaming console service security for best deal anywhere.

I like to buy many things at Best Buy, they are very friendly and very professional, I am very happy to be a customer

Very satisfied with the protection plan. Friendly service but had my PS4 serviced but when I got it back they forgot to install the software so it doesn't work at all. Haven't made it back in to get serviced due to covid-19.

I added this service to go along with the PS5 that I purchased for my daughter. I’d rather her have it and not need it versus not having it and needing it.

Best Buy customer service has always been absolutely amazing and are always helpful and definitely know their store and product information

Love I had a problem with my ps5 they did wonders to get it back working

Item was ready for pick up on time but after a few months with minimal use it stopped connecting to tv but console still turned on and with my geek squad service i purchased with the item i am hoping to resolve the issue at my appointment time!

Works perfect and no issues whatsoever definitely recommend

Get service here, always recommend it for things like consoles and headsets and is a good time frame for price