Customer Ratings & Reviews

Amazing product I would recommend to those looking for this item

It's always a peace of mind to have the extended warranty from best buy, trust me I know what I'm talking about and because of that every thing I buy there I have the warranty, problems can happen and if they do, I don't mind :)

i didn’t even use this but i know if i broke my mouse i would have been happy to get a new one for freeski

I always suggest geek squad for any age, especially kids and teens. Wouldn't purchase anything without it.

Haven’t needed to use my warranty yet but they explained to me that it covers any damage done to the system so that’s good.

[Employee of bestbuy] Very Good plan, most definitely would recommend just to be sure

I love Greek squad! They are awesome. I plan to get this every time

i recommend because you never know you might break something

These have not failed me yet. I won’t buy the total tech support plan because you have to purchase it every year and I would want to have the option to upgrade to a longer plan if available

So happy I have the added protection for my ps5 console the geek squad answered all of my questions in regards to having that added and how it all works

Excellent customer service, they helped me special order what I wanted. Best first experience in electronics.

Nothing better than geek squad! I love there team and how helpful they are!

i have not used it yet i hope i dont have too.. but as expected from gueek it should be an easy transaction quick repair

My PS4 just shy of 2 years finally died. Had I not bought this protection plan I would've been out of pocket to replace it. The best part is you get the entire original purchase price refunded on a gift card, not just what it cost today to replace it. At $2/month, it's a no-brainer.

Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

Always get warranty on this type of things games and other things give out when you play all the time now you can play as much as you want and not worry about a thing.

Best Buy always gives the best options for everything in house!

I hear nothing but great things! I am thankful Geek Squad makes this possible

Haven't had to use them. But it's like any other insurance. You don't want to be caught without it!

It was easy to install but this product provides ease of mind knowing if you have problems to get it fixed.