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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2899 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,899 reviews
  • Rated 5 out of 5 stars

    greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    create deal from Geek squad . i which i had insurance on my previous smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS SO HELPFUL!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT CUSTOMER SERVICE!!! ALWAYS SO HELPFUL & ALWAYS FIX THE PROBLEM!!! THANK YOU ALL SO MUCH FOR YOUR HELP!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is waiting in the wings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the ps5 I got from here. With it being a brand new console, I feel much more at peace knowing geek squad is on call if anything were to happen to it. Truly recommend for any expensive and applicable purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection without the high cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I haven’t had to use this service but thankful I have it. Having the extra protection with a lost cost is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought there was something wrong with a PS4 I had purchased. The controller kept moving on the screen on its on. Called up Geek Squad to let them know my issue. And they told me they are fully aware, for me to bring it in at any time they would just do a quick switch and send me on my way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely important for any purchase from either home audio video gaming or anything etc. computing I believe any device that is electronic should have a warranty as a safeguard a very much highly recommended edition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to insure your products. Nice company to help you out with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the great service and if you gotta do a replacement its super fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Slim Digital Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great item. I will recommend this 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 power cord went out & I regretted not getting the insurance don’t make my mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always provided quality care for each of my items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased coverage on my PlayStation but I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting a warranty protection with Geek Squad!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    unhappy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a PS5 that went thy did not fix it and and still under warranty. So i guess it had some type bug. we got a new one but they could at lease give the warranty amount back if they will not fix it. over the years we have used yall and never had a bug or any problem like that so i dont know what happed there. disattisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my ps5 and it js good to know i will be protected if anything happens in the next couple years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad people in Danvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when in need, nice people and would recommend highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed game controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, they fixed a game controller, they had quick service and everyone was considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra protection is always the way to go, never know what will happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you have some crazy situation take place a year or two after purchase. I've had several scenarios where a year and a half later the item went out and luckily they were able to just replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blanket of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have my protection whenever I need it. I am comforted in the fact that they are there when the need arises.

    I would recommend this to a friend