Customer Ratings & Reviews

The Geek Squad protection is amazing, I won't buy a high dollar high use product without it. I've passed on getting a Playstation 5 because it wasn't from Best Buy.

Great peace of mind with protection on all my devices! I don't have to worry about damaging or breaking them!

At first I wasn’t sure if I wanted to buy this, because I knew I would take great care of my ps5 but then I read the policy, and you get 1 controller replacement which pretty much pays for the warranty itself

Awesome service. Great customer service. 100% recommend

If you need to return this you will regret my getting this. It’s worth the investment cause you never know what will happen.

Got the 2-year protection plan for the PS4 Pro because it's expensive and if anything happens to it they will replace it with a new one. They no longer fix these, but give you a new one. Especially for a game like this i would recommend spending the money on the protection plan.

Yup, it is geek squad protection. couldn't tell you what device it was for though

Hope to never use this, but if I do I have insurance on my PS5. Cant go wrong with a BEST BUY Geek Squad Warranty. Great Piece of mind when you have children.

Excellent customer service. Very good purchase for getting this for my PS5

I am more than happy that i purchased this with my PS4, lightning struck my house and for some reason my PS was the only thing affected, i just took it in and it was replaced right then and there same day! Plus it rolled over to my new one and that made me happy as well!

To me, the extended warranty is always worth the money. Whenever I've had to use it, it's been a lifesaver.

Another protection plan. I really dont know what to say other than, get a protection plan.

Very professional and helpful. Was on time and very polite

It is very important to have a guarantee to know that you are protected. Your equipment is protected is great.

I always get the Geek Squad protection plan. Worth every penny. If something is wrong just take it back to the store for a new one.

I think this will be a worthwhile purchase whether needed or not. Peace of mind for anything over $200 is important to me

Whenever you buy anything that needs protection especially electronic items do not hesitate to protect your investment. Anything can happen but at least you'll have since of mind to know your item is protected.

Highly recommend getting a warranty on any new product. Best Buy covers you for 2 years and it’s so much better than spending 200-300 on repairing your product

I have not had to use the geek squad yet. Friends and relatives say their pretty good and honest.

So far so good I barely play the system I got the 2 year protection hopefully I don’t have to use it I’m 1 year in just about.