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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 3,014 reviews
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game Love it also get a free game wow Just love all the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang up customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! Always glad to use Geek Squad when I need to.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Got me a new watch

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This protection plan always come through clutch for when my stuff messes up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best service I wouldn’t go with no one else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have when items break. I only purchase and insurance plan from Best buy as they stand by their service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where would i be without the geek squad they have saved me many times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my smart tv. It fits perfectly in my living space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I ordered it and I feel more secure that I have this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 2 ur warranty for pervious systems such as Xbox 360, got the ring of death 3 times and each time they replaced the system with no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had to use them but if I do I’m sure it will be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came fast without any issues. Would order through best buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Muah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing amazing amazing LIFE SAVERS MUAH MAUH MAUAH THANKS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to everyone no matter what product they buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have the 2-Year Accidental Geek Squad Protection this is a a serious weight lifted off your shoulders. Anything can go wrong with electronics whether its an accident or a defect. This is a no briner buy for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful when it came to helping us choose the best Christmas gift for my son!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extra protection without the high cost!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful I haven’t had to use this service but thankful I have it. Having the extra protection with a lost cost is worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When in doubt, Geek it out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have when purchasing from Best Buy! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geniuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quality expertise, very promising

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always fast to fix anything that gets broken. It’s worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need to use the insurance but in case I need I know is in god hands

    I would recommend this to a friend