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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,014 reviews
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty for my PS5. It’s hard to find and due the pandemic it likely will be for a while, so I got this in hopes of that if it is an issue then I get it quickly resolved without having to wait a long time and hunt for a new one. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should always get the protection plan it has saved us once before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great, cover the unexpected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection added security.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection is a necessary when you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mmmmm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is cool because if something breaks they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 GSP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service especially for the amount I am paying and the demand for the product. 2 years is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Their protection plans are worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful company will recommend to anyone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in the event something happens to the PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for Teenager user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have for the teenager playing with their PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very good at tending me and are very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Control ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good services and fast to repair my device thanks again best buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my vizio 65 inch tv but haven’t had to use it yet. Good to know if something happens I have a protection plan to help me with the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but will if I need too hope I never will

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here , the policy gives me peace of mind .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Groovy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always capable and communicative. Never had a bad experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has done amazing work on my devices after getting some virus. The latest laptop that I purchased, it hasn't been six months, yet they fixed it right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just incase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have just incase, you never know what might happen:))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is an absolute must for any products I purchase at Best Buy. Nothing like peace of mind to really help enjoy your devices to the fullest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the insurance never know when you may need it.

    I would recommend this to a friend