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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 3014 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 3,014 reviews
  • Rated 5 out of 5 stars

    Always get this on big items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never think twice about adding this to expensive items. Way cheaper than having to replace the whole items if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to file a claim. Service was great and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super freindly technicians. Very knowleadble and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they said it will cover accidental drops I’m sold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have been able to purchase this with my ps5. My mind is at ease, thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not needed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suspect like all other warranties I have purchased from Best Buy this one will also be either unnecessary or go smoothly if needed. Insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is definitely worth the purchase for sure. G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth the purchase for sure. Get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best help !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever and honestly could count on the way they assist everyone so consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case. When I have used it in the past Best Buy has always made it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has got the best geek squad! they can repair/replace your equipment super fast and super easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2yr protection on ps5 controller good to have never know what can happen..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing just purely amazingly awesome! Get this and save so much headache you won’t regret it if you have issues with your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy The Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan because you never know what can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with geek squad, better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having geek squad for my electronics. Yes, sometimes it takes a while, but it gets fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth getting protection for all devices or products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a protection plan was a good choice for piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek Squad is always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad at Best Buy is the best I have ever used, I have us them for years with my computers. I can not say enough about there service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection for next generation consoles because they seem to break all the time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CAN'T LIVE WITHOUT IT

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any product you buy over $60 you have to get this to protect yourself.

    I would recommend this to a friend