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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2888 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,888 reviews
  • Rated 5 out of 5 stars

    Worth getting a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less stress for you and really useful in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I need to use the service I'm and given great customer service and knowledgeable individuals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get protection insurance when i make a big purchase, i can always count on the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Glad I bought this to make sure if anything happens to my ps5 I will be covered. I got this because the ps5 is a new system and the first generation so I wanted to be prepared for anything that may cause a problem with my system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have a problem with my tech I go to the geek squad and they help me working me an idea with my problem and they give me other options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had taken a ps4 in for service with a week left on protection plan. Figured it would be sent out and they replaced it with a brand new one. Very awesome. Protection plan is bery worth the 50 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my ps5 just in case something goes wrong. It is worth it for me because I don’t know much about electronics and I could use some assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All got was the 2yr extended warranty it was 80 bucks dome place tried to charge me 250 to fix my ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’ve got a product that can easily be damaged by small children, I highly recommend getting this protection for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection 2-Year Acc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Accidental Geek Squad Protection 2-Year Accidental Geek Squad Protection If you don't get the 2-year accidental Geek Squad protection plan for any of your devices then you are just missing out on all the benefits in the long run for Best Buy to give you the best customer service possible they will take care of you but you must purchase all warranty and protection plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I have heard the PS%. controller might act. up before the year. is. thru so nice to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me to get insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were super helpful with everything. Made the experience go smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but ive heard good things, i hope i never do need it but i feel comfortable knowing its available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know my expensive electronics are covered. Always treated well and my questions are always answered. Problems always solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - duties with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always very helpful and have a friendly attitude. I trust them to fix and prices are good. I have scheduled many times and left satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good to have people like this on our side who could help us out with any problems we may need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad’s Refurbished Items

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a refurbished ps4 from these guys and it worked perfectly, saved alot of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that my son loves his gifts and thank you Best Buy for making us another satisfied customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad VIP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live that the Geek Squad exists. This make me feel very comfortable about any purchase at Best Buy. You guys are the true VIP

    I would recommend this to a friend