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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,854 reviews
  • Rated 5 out of 5 stars

    good to a point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    towards the end of my last warranty i took my camera in for a cleaning, it came back damaged. Sent it back out the issue wasn't fixed. At this point the warranty was expired. I fought to have it sent it out again and have the issue that the cleaning place broke. It came back with a cracked tempered glass protector screen. Company fought with me they just crack. Three months and had to get corporate involved to resolve the issue from the servicer which I believe was Prestige camera

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best protection plan I have ever gotten

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made me feel confident in my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me get the best discounts on my purchases and helped me feel confident in buying such pricy items with the warranty and promises on what they’ll replace/repair.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good thing to have!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. Ultimately your decision if you want it. But it does include annual cleaning and maintenance ( Sensor cleaning and firmware updates) accidental handling. Even as careful as I am I’d rather have it and not need it then need it and be out a $2500 camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to know we have this extra protection! Geek squad had always helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protects all my Devices !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is one of the best repair and replacement warranties you can buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimal cost for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased the Accidental Protection Plan-Geek Squad for other electronic items I purchased at Best Buy, and had the opportunity to have to actually use it twice for two of the items. I was able to get one of the items repaired and the other replaced at no additional cost to me. The item I had repaired eventually had to be replaced and it was still with in the time that was covered by the protection plan and I was able to get it replaced at minimal cost, as I purchased a more expensive item. To me, the 3Year Accidental Protection Plan-Geek Squad really is a minimal cost for my peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic value for full frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good video quality and really cool features in camera. Menus are a little tough to navigate but setting the quick menu helps. Autofocus not as fast as Sony but still good and accurate. I did move from Sony to Lumix though because these are a great bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and helpful during checkout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues! Purchased the warranty as i will be using mainly outdoors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fall Back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good plan to have for any product that’s over $200. I’m always scared that I’ll break or lose something expensive and insurance like this helps me keep of peace of mind since it offers replacements and security. Definitely a must get it on anything with high value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value for Big Purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased my first Sony Alpha A6100 mirrorless camera, and the camera comes with a 90 day manufacturer warranty. I purchased this for a peace of mind in case accidents may haopen. I looked at this purchase as not having to spend another $900 for a new camera should something happen. So for $130 to have 4 more years of warranty, its a good value to me. I'm a beginner into photography and i do not foresee myself buying another camera anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent choicefor beggining enthusiasts. I 100 porcent recomened

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always say yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always recommend getting coverage. They are so easy to work with and are able to help with all issues. Sometimes a wait but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You wont regret it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best protection your money can buy for your purchase its worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets me geeked, when I wanna get crazy and act like a freak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the right way to protect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has saved me on many occasion, with my camera, monitor, speakers, and so on. I usually always get it, and I also gift it to friend who I buy things for! They will take care of your equipment if it needs repair, or replace under the geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite purchase so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my rebel camera! Now I can take beautiful pictures of our travels & adventures!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to use for my new camera, but they include some maintenance which I plan on taking advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy we upgraded. My cell is great for pictures on the go, but this has quality. With five growing kids, quality is important to me. They are growing so fast. It definitely helps to have a nice camera, so I’m not paying a Photographer all the time to capture all these precious moments.

    I would recommend this to a friend