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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1854 reviews

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Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,854 reviews
  • Rated 5 out of 5 stars

    Computer fix.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always got you and your product covered. I had them recover an old laptops hard drive and they did it quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my Nikon Z6ii, and it is always good to have this extra protection because you never know if an accident will happen while handling your Camera, items, etc., and Geek Squad always gets it done. This is great for services and repairs. Don't learn the hard way, as this is worth the peace of mind. And please be patient with the Geek Squad members, as they get busy too, it might take a few days to service your items, but they will get it done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took their time to patiently help me get a replacement for my camera when it broke. The original one I got was out of stock. But, they helped me find a similar model, and I’m so thankful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Very helpful when needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment I made was buying my camera. I knew anything could happen to it but having it insured gave me peace of mind. If it stops working, I can easily get it fixed and having protection on anything is a must because you can get help to fix it without stressing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is definitely worth it for protection. Especially for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I've been a loyal customer of Geek Squad since I got my first laptop for college back in 2008. I do not usually have issues with my products, but when I do, the Geek Squad team is generally who I rely on. And as a fail-safe, I typically purchase at minimum, a 2-year extended warranty for most electronics I purchase. It just gives me peace of mind that I cannot replace had I not chosen to protect my products. So, overall, great service and the pricing is generally always reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Sony a7 Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really great camera! Easy, smooth purchase! As well as the warranty process, the member I worked with was very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should get this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's important to have this, especially if you have a high end camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny it is worth it to invest in your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fuji FIlm review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this camera! Before I brought the Fuji film, I had a Canon Rebel, and a Sony camera before that. The Fuji film I super light weight, beautifully designed, and they features are fun to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pretty expensive camera, and it’s great to know that I can get help with it whenever I need!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    First time geek squad protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is my first time getting geek squad protection my item but after reading what it does, I think this is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s very important to get protection on everything you have & a good price for the amount of years for protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great camera!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Been using it for a year now, zero issues!! Bought the warranty as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the warranty is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One main reason i buy at Best Buy is the way the honor the warranty packages on items i buy. It is a lifesaver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a camera like this before so I’m not too familiar with how it compares to other. I do think that it is great quality and the pictures come out nice. I would say though that it does take a while to understand how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let me tell you this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most times we dont get the warranty they sell for money reasons. and its fine in most cases. But when it comes to electronics and more in expensive electronics these best buy warranties can save your butt. ever since i bought a printer like 15 years ago and got the warranty which saved me and even at the end of its life got me a brand new upgraded printer for free, great deal. ever since, i get them and used them sometimes. trust me you need it specially if its an on the go equipment or if you have kids or pets. i consider myself a very cautions person and even then, accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind! BestBuy makes it super easy to haul your booty down and get your stuff fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team of guardian angels for my device protec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply, don't leave the store without warranty! OMG I would not dare. I buy my pc and devices from Bestbuy with confidence, because I know they got my back when unexpected accidents and/or malfunction occurs. The Geek Squad team, ensures that I leave their store with all my devices functioning to perfection and all my questions answered. Also they are a phonecall away! You don't have to wait an eternity to connect with an agent. With accidental Geek Squat Protection your related technicall device headaches are resolved. Ask for all their protection perks, you will love them

    I would recommend this to a friend