Customer Ratings & Reviews

Hopefully won't have to use it bit it is for sure a must get with any appliance

Great quality excellent quality and excellent service they reach you fast

I have not had to use it for my product so not sure

Love that I can rely on the squad to assist in case of anything!

Recommended for protection of the camera. Have it if ever have accident. Hopefully I won’t need to use it .

I always buy the protection plan, you just never know what's going to happen.

Had to get this to make sure that I was protecting my investment.

great protection! its awesome to have peace of mind if something happens to my camera!

You can't control accidents but you can fix them with a good protection plan

You can't get an expensive camera and not get a warranty. So happy we did it

Yay geek squad! You guys fix my stuff when I break it! 5 stars!

We never make a tech purchase without the Geek Squad Plan, great service

Great value, really good product, terrific value for the money!!

Best Buy’s service has beeen very difficult. I love the camera I bought, I just want it fixed! My camera stopped working, I am not sure why. I had it stored in a Sea to Summit bag to protect it from rain and the humidity that I live in and it would not turn on when I took it out a few days later. I paid for the Best Buy geek squad 2 year plan. As I live on the island of Kauai, Hawaii, there are no Best Buy locations here. For months I have been trying to get my camera repaired by sending it to a store. I spoke with someone at first and he sent me a shipping label to get it to a store to be repaired, but 2 months later I got my camera back with a letter saying it could not be returned. That was not what I was told I was shipping it for. It came back damaged. I’ve been on the phone for at least 15 hours at this point (really more) with no resolution and just keep being transferred or given a different number to call. Most recently one that I have left 2messages on and received no calls back. When I finally got someone in the line, the company they referenced me to doesnt even do fujifilm camera repairs?! I just want this camera repaired. I bought it to use for work. I spent 1500 dollars on it and now I feel like I’m spending that much worth of my time to repair it— if it is so difficult to have it shipped for a repair, please just send me a new one? Or give me an option for fixing it please. I just want assistance. I appreciate the product. Customer service has really been absurdly difficult and an extreme waste of my time. I can not get anyone physical on the phone in any of the Hawaii stores.

I feel a lot better knowing that if something happens, I will be taken care of.

This was so worth the money we will not hesitate to buy again

I'm traveling quite a bit with my new camera and I need all the help I can get

Haven't had to use it yet but basically health insurance for your belongings. Why not pay a little more for protection?

Simple, no hassle product coverage. Repairs or replacement without worrying.

Sanity in knowing that the product is covered makes for the best outcome.