Customer Ratings & Reviews

Returned camera after Chinese water-housing for it was received damaged. Never got to use it.

Protection is needed ... Just in case... You never know

Buy a the time of purchase, you can not go wrong with this purchase. That protection is a must!

I would highly recommend Geek squad with any purchase

Great starter camera, great pictures, Wife loves it.

We purchased Sony alpha 7ii camera in 2016 with 2 year accidental damage protection plan. We gave it to Best Buy secaucus ,NJ store for cleaning while our camera still had protection plan . A month later I get a call from Best Buy saying your camera is ready for pick up, we go to the store and notice the camera hasn’t been cleaned at all, it’s even dirtier then when we left it there. The customer service rep helping us noticed the camera wasn’t sent out for cleaning at all and it was just sitting in the store for a MONTH. We were asked to give it back for cleaning but we had to leave for a trip and by the time we came back our service plan was expired. We went back to the store to activate our service to give it back for cleaning however now the stores refuses to activate the plan and recommends calling geek squad. I have been back and forth with geek squad for last 4 weeks and they keep blaming each other for the issue. I just need to get my camera cleaned, I didn’t know it was such a big deal. Best Buy customer service is going down the drain.

Can clean camera for free, fix camera for free too

I love it, good to know, money is we'll spent. Thanks

Had an issue with my camera and they quickly where able to detect the problem and help me with it .

Great addition for items less than $1000 any more your item depreciates considerably and it’s not worth the extra expense

Why would you not get protection? It's worth every cent.

This is an awesome product I use all of the time..

Always get the geek squad protection, can't go wrong!

I had to buy extra coverage to protect my investment.

Feeling safe with this protection on my new camera

This protection is better them factor warranty....

I know if anything happens to my camera I'm covered.

What a wonderful plan to buy. When your out and about dropping things are possible. Now I can feel good knowing it will be covered

Oh man, this is great stuff. Get this stuff.......

Geek squad knows what there doing helpfull people.