Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1791 reviews
(1,791 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Rated 3 out of 5 stars
I haven't had to use yet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this product yet so I am unable to give a better review
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Bought it just in case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never use it yet. Just got it for protection in case something break.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven't used them much
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't used them much. Only send my camera for cleaning once a year.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Worth It for Some Not All
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly not worth the money, I wish it was cheaper. I would think if you buy an expensive item consider insuring it if it is costly, but I would not get it again. I will say Geek Squad staff is very polite, but I did not get much use out of the insurance plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it just yet. But I am glad I purchased it just in case anything happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the camera for another one, and opted to get a different insurance plan as it was cheaper.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven’t Used it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t really comment at this because I have not used it yet
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good to Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have as a precaution but always hope not to have to make use of.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Print too small on policy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sure exactly what I purchased, not sure if they make house calls
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Better to have some protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I dont ever have to use this but im glad to have protection
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a subscription to geek squad for my camera and was supposed to be informed before it expired so I could renew it. Called to take my camera in for a cleaning but was informed my protection had expired with no notice. Called corporate and wouldn't work with me even though it had been less than a month. I will not give them my business anymore.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .I apologize if you did not receive a notification about that plan expiration. While our system will attempt to send a courtesy reminder to the email address on file, we can't always promise that email won't be lost or filtered. I personally recommend saving the purchase receipt for any plans or memberships, as they typically should list the beginning and expiration dates for any coverage provides. Thank you for sharing your experience with us.
Rated 2 out of 5 stars
Meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very helpful in helping restore my computer to be at a faster state but there is still a problem with the hard drive and that when I received my laptop back there was a huge scratch
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
To Expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new camera and when I did so, got a different insurance plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't! Geek squat gives people jobs and that's good, but their quality of warranty is really poor. Also some of their staff seems a bit knowledgeable and will only explain if they feel like it. Truly, save your money and find a local shop, you might save money going that route. I took a laptop to be sent out, had warranty, they shipped it out and came in without screws. Advice: take pictures at store before shipping that way they don't come back to you saying it was already like that.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased greek protection for Christmas gift for peace of mind.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.provides sense of security, knowing you are covered.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It okay still trying to figure it out but I think I would go with another cam next time
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not sure if worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly am not sure why I bought the warranty. It doesnt cover physical damages, it was 70 bucks. And rarely does a digitalor internal problem happen. Still hasnt for my camera. So be careful
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Dont Buy if you get item on sale
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy on my larger items. If they can repair items they do but when they cant they give you a store credit for price paid. If you bought it on sale your out of pocket for difference
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because of my expensive Sony a7iii Camera..haven’t use geek squad yet so I don’t know the service they provide...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend



