Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1798 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.9 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,798 reviews
  • Rated 4 out of 5 stars

    2nd review of this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me to reviews for this, not sure why, see my first one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money we will not hesitate to buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to know that the Gerk Swuad time is on hand.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm traveling quite a bit with my new camera and I need all the help I can get

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended for protection of the camera. Have it if ever have accident. Hopefully I won’t need to use it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, no hassle product coverage. Repairs or replacement without worrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sanity in knowing that the product is covered makes for the best outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't buy bubblegum without a GSP! #Fact It is needed on anything and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on all big purchases and important products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good plan just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good idea for a warranty, especially if you are out hiking and something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    in case of an accident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty expensive to get a warranty but you never know what might happen?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Something Need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought our camera and is a must to have this policy protection you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope so do t have to use this but I am glad I have it. Affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feature to add to the purchase. Covers accidental drops and water damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this. It’s so worth it if anything happened to your camera!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal the veek sqaud has always been very nice and helpful to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say. They know what they're doing. :) great people. Great service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    dissapointed. no solutions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy’s service has beeen very difficult. I love the camera I bought, I just want it fixed! My camera stopped working, I am not sure why. I had it stored in a Sea to Summit bag to protect it from rain and the humidity that I live in and it would not turn on when I took it out a few days later. I paid for the Best Buy geek squad 2 year plan. As I live on the island of Kauai, Hawaii, there are no Best Buy locations here. For months I have been trying to get my camera repaired by sending it to a store. I spoke with someone at first and he sent me a shipping label to get it to a store to be repaired, but 2 months later I got my camera back with a letter saying it could not be returned. That was not what I was told I was shipping it for. It came back damaged. I’ve been on the phone for at least 15 hours at this point (really more) with no resolution and just keep being transferred or given a different number to call. Most recently one that I have left 2messages on and received no calls back. When I finally got someone in the line, the company they referenced me to doesnt even do fujifilm camera repairs?! I just want this camera repaired. I bought it to use for work. I spent 1500 dollars on it and now I feel like I’m spending that much worth of my time to repair it— if it is so difficult to have it shipped for a repair, please just send me a new one? Or give me an option for fixing it please. I just want assistance. I appreciate the product. Customer service has really been absurdly difficult and an extreme waste of my time. I can not get anyone physical on the phone in any of the Hawaii stores.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what could happen to your expensive items. Take care of it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having an expensive camera, I feel it is absolutely necessary to insure it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is best for the high end electronic devices.

    I would recommend this to a friend