Customer Ratings & Reviews

Peace of mind at a good price! I have not had to use this as the product has been fine. Hopefully I won’t, but goo to know it’s there if I do.

I don't like buying warranties for electronics, but 2 years ago when I purchased Geek Squad for my Xbox 360. I was like most, I'll never use the warranty, it's a waste of money... not this time, 10 days before the warranty was up, my beloved Xbox 360 died... Thankfully I had the warranty.. I got a new Xbox360, same Gears of War model I had! so glad i purchased, Geek Squad.

I always buy insurance for expensive stuff at Best Buy because there isn't any trouble to exchange our defective merchandise in the event that I need to do so, I rather deal with the store that sold me the goods rather than a company that will try everything in their power to not honor the agreement.

We've had the misfortune/good fortune of having to use our Geek Squad replacement policy for a refrigerator and coffee maker. In both cases, we had to get the full purchase price of our original appliance applied toward a replacement. The process was completely pain-free, and I now buy this policy with any kind of major purchase for the peace of mind.

Recommend this to everyone who shops for electronics!

Definitely get the coverage it’s worth every penny

Really comes in handy when having a problem. They’re always one call away

The warranty is absolutely guaranteed! Whenever I have a problem with any item that I purchased, the agents fix it or replace it completely new. The provide absolute care and great service. The warranty of Geek Squad is a must need.

The Service was sold as ADH Accidental Coverage which paid for itself

Did not have to use the geek squad service, but well worth the money in case of accidental damage or issues. I have talked to them in the past with other product and they are very knowledgeable and friendly.

Having Geek Squad is perfect and it comes in handy if we need it or when we need it .

I suggest always purchasing a warranty on products that are used daily, we do this on our headphones because the usually don't last 2 years due to sound going out, or the mic coming apart. Best Buy is great at replacing them when we have the warranty. When the bead phones are replaced you do have to purchase another warranty. Best Buy warranty's are the best value for the money.

worth it to have this protection. You never know what can go wrong with your electronic purchases so this will give you ease knowing that there are train professionals that will help you with whatever you might need.

better safe than sorry dont risk passing on the coverage!

Really good service no questions asked for the most part

Wonderful knowing that you have support available if you need it

I am happy to have chosen the geek squad it has been a money saver

I think this is a good subscription to have and that’s why I get it because malfunctions with appliances does happens sometimes and I just want to be prepared for that moment and so with this subscription they’ll replace your damaged appliance

Geek squad makes me feel so safe when i buy things from Best Buy, lets me be confident in taking my things without having to be overprotective because i know they have my back. GREAT SERVICE 10/10 RECOMMEND!!!!

We haven't needed to reach out to the Geek Squad yet, but it is a great feeling to know that we can if worse comes to worse and we can't figure something out on our own.