Customer Ratings & Reviews

I have always gotten good service through the geek squad

Nice................................................................

Need this when you purchase items for grandchildren

Otter box is loose on the phone and isn’t the normal otter box

Very helpful answer all my questions and help me with everything

I love it my kid enjoyed it really happy for it ..

Great to know as an insurance and ongoing delivery.

I purchased the 2 year accidental plan for our Nintendo switch. In the first year the Switch’s cord and port went bad. They did make the repair and stated afterwards, that the repair was more than the value of the game unit. So, they cancelled our plan. Why was that? When the plan says 2 year accidental coverage. It was after the repair we began buying game cartridges for it and there it doesn’t work with them. We have to download all our games.

Agents get our computers up and running. Really great with the laptop

I bought a Nintendo Switch OLED(white) , so I thought it was smart to purchase the 2 year acidental geek squad protection plan. One joy con broke off from the unit, I took it in to Geek Squad. They sent it in for repair and determined the joy cons needed to be replaced. I get the joy cons in the mail and attach them back to the unit and then attempt to attach my shell case again for protection. Well, the case now doesnt fit on the joy cons. The joy cons I received are not by Nintendo, they are aftermarket, they will not attach at all. I go back in to Geek Squad and was told its nothing they can do, if they send them back in, they will send another pair of aftermarket joy cons. The 2 year protection cost $60, new Nintendo joy cons cost $80. So, I either pay $80 for new non- matching color pair of joy cons ao that I can attach my case or go witout a case with these oversized aftermarket white joycons. I couldve saved money and bought new joy cons, instead I purchased the warranty for a peace of mine, and I got everything, but that. $60 gone down the drain. SCAM.

Greek squad did a good job finding out what was going on with my device.

nice plan to have in case something goes wrong with this purchase

Better Safe Than Sorry Better Safe Than Sorry Better Safe Than Sorry

got this for my Nintendo switch havent had to use it yet but i am at peace knowing i have it

With every I make, I will always get extra insurance

The agents r always there for any needs or concerns that I have.

I like this protection plan because it replaces my broken items

Must buy for any electronics, will regret not getting this protection

Have not needed to utilize this service. However, when used with a tv in the past, it was a very simple process, with a fair outcome for us.

come in handy glad I was able to get the protect I needed