Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2872 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,872 reviews
  • Rated 5 out of 5 stars

    For my new device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten a geek squad protection plan before and they haven’t failed me yet! This was just for the Nintendo switch. Still in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the warranty they offer they have the best ones it’s very fast and you don’t need to keep anything it’s all done online in the app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay yayyy!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet, but it's nice to know they're there for their products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase the geek squad protection cause with kids you just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you always get protection on your purchases over$200 it's definitely worth it it's an investment electronics are not always guarantee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty due to system being used by 7 year old. Have bought Best Buy warranty in the past for other products. Have had to use before and Best Buy has always honored their warranty. You never have an issue. if they can't fix it they give you a gift card to apply for another purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never need the Geek Squad until a bad storm or after a few years of having a product. Lets just say I'm never buying any product with out getting Geek Squad Protection added.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geeks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental stuff doesn't always happen but when it does you'll be glad you have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional assistance and assurance!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers both on the go or at home gaming need assistance and assurance that their quality Best Buy gaming device can be tended to when necessary, Geek Squad protect provides these and more! HIGHLY recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data to new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad 2-year accidental protection is well worth its cost. I bought a new laptop computer, and the Geek Squad transferred the information from the old to the new computer, saving a lot of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for rainy days

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will get their protection products before anybody else. Easy usage and most the time it's a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this anytime I purchase a console! It’s definitely well worth it especially since it covers accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be a warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use the Geek squad protection warranty yet. However, it does seem easy to use the warranty, which makes it worth to have in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to buying my wife a Nintendo Switch & I don’t her to worry about it not working anymore. Having the warranty let’s her know it’s all right. Plus I can go straight to Best Buy & they take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the piece of mind against accidental damage is paramount for your newly purchased equipment. I have unfortunately had to use this service in the past, can attest to its value, and highly recommend Geek Squad protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection. Especially when something costs hundreds of dollars! It's why I always get accident protection. You never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best company they were very friendly and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a game console that couldn't be repaired replaced. The geek squad crew in Hickory, NC made this a very seamless and non painful process. They were also very quick and helpful! Thank you again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free, very convenient, worth the money no stress

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CHANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent important thing to have if you're spending over a hundred dollars for a product that you want so badly.

    I would recommend this to a friend