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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2872 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,872 reviews
  • Rated 5 out of 5 stars

    Warranty came through

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the warranty. The remote on the Nintendo switch stopped working. Brought it back and they gave me a brand new switch. No questions asked and at no additional cost.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    For anything you want protected long term

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always better to have it and not need it then to not have it and need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad before and very good service. Would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for a testy console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a switch and 3 hours later was getting an error code that couldn’t be troubleshooted. Brought it back to Best Buy and got an exchange and decided to get the warranty. 50 bucks now is better than 300 weeks or months from now if it’s already bricking within hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get extra coverage for product, any problem could be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming stystem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system but I feel even better that is protected .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection I accidently dropped my Nintendo Switch into the sink and they understood and replaced it for me immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides a excellent peace of mind that my products will be protected against accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t tell you how much i love the geek squad. Returns are almost always seem less and the home calls make everything extra simple!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful only if you have protection. Got my replacement ordered quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have.. im always on the go and accidents do happen.. youre covered for two years.. I think its a great value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel safe when purchasing any product since it is protected by the GEEK SQUAD service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a no brainer because how much these handheld systems cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not one to normally invest in the added protection, but with best buys version...its worth it! No hassling with sending things off, no receipts to send in. Just take it to bestbuy they check it out and make an instant decision. It's well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to move around the App and I feel safe at the moment of the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this protection plan to anybody that comes in handy and it saves you a lot of money if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer I had bought from Best Buy at a discount wasn’t working and geek squad kicked in to exchange it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad for past purchases and it is an excellent service!

    I would recommend this to a friend