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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,957 reviews
  • Rated 5 out of 5 stars

    Excellent Protection Plan – Totally Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a no-brainer! It offers comprehensive coverage and truly delivers on its promises. I had an issue with my device, and the claims process was smooth and hassle-free. The support team was professional and resolved everything quickly. It feels great knowing my purchase is protected, and the cost of the plan is a small price to pay for such peace of mind. Whether it’s for accidental damage or technical issues, this plan has you covered. Highly recommend it to anyone looking for reliable and worry-free protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yr protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to get, not recommended but still a good thing to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's my thoughts on geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For any expensive purchase to keep your things safe. this is a must buy to keep your products in more good working order

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s like having a supplemental insurance. It gives you peace of mind knowing your product is covered!!!Very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is always a great buy in my opinion. If you have an issue they either replace the item if they have it in stock, or they refund you the money to buy a suitable replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool things are waiting ahead if anything happens to my stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing at helping fix our electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, professional and to the point. They do not give you a bunch of excuses but rather a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel way more protected with a high dollar amount item thank you for watching my back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Trusted protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added 2 year geek squad protection to my Switch 2 because though it’s a bit pricier than competitors for similar protection, I figured the ability to easily bring it into Best Buy for service is worth the extra money. Hoping the service and coverage is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SWITCH 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having my switch 2 under protection gives me peace of mind knowing anything happens will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have this warranty! Keep up the good work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad refunded me twice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my sons Nintendo twice. With a Geek squad service I had no issue. If they can not fix it, they will refund you full amount. This plan offers coverage for accidental damage to your electronic devices, providing you with peace of mind in case of unexpected mishaps. With Geek Squad's expertise and support, you can rest assured that your devices are in good hands. Customers have praised the quick and efficient service provided by Geek Squad, making the protection plan a worthwhile investment for safeguarding your valuable electronics. Overall, the 2-Year Accidental Geek Squad Protection plan is highly recommended for those looking to protect their devices from unforeseen accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch 2 Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed worth it for the switch. No frills and no strings attached. A great add-on to a major purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy addon to the original warranty. Will buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is there when I need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great have with an expensive console, you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend getting this if you’re purchasing an electronic item for a child.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT NO PROBLEMS WITH THE PRODUCT THE GEEK SQUAD IS USUALLY PRETTY HELPFUL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team is very efficient and responsive with their service. Fully recommendated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is always vital for all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great safety net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but is a great relief and reassurance to have

    I would recommend this to a friend