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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2871 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,871 reviews
  • Rated 5 out of 5 stars

    Nitendo switch purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the extra warranty and it is definitely worth it when you have kids. No issues with purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't needed to use the geek squad yet but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical at first but ik glad I bout it because it saved me wheo broke screen on my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome and have saved a couple of my devices. I highly recommend getting this on ALL your buys but most specifically the expensive ones. Having the ability to get my devices fixed or replaced up to a year or two after buying is indispensable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never have to use it but I love that it was offered and that it goes for 2 years! I have an 8 year old that is pretty destructive so I always insure my stuff so I don’t have to worry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the geek squad service. Well worth the money especially when giving gifts to kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO glad I got this for my son's device! It was all good until it stopped working and now I can get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not needed to use this service. Hopefully I will not. But it's nice to know there is some type of protection for our device. This service was about the same price as the ZAGG screen protector alone and this service protected the whole device, not just the screen, so opted for this over the ZAGG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lafayette Best Buy has always been great to deal with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST on Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having. At almost the two-year mark, my son's nintendo switch would not power on. We took it to Best Buy, and they sent it off to Nintendo. Because we had the protection plan, they fixed the console, and we weren't charged anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love get squad service. Glad I got it because controller is already broken

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet but glad to know they are around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service and protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don't buy extended warranties; however, I was glad I did this time, since my expensive TV failed within the Best Buy warranty period and it couldn't be repaired. Best Buy replaced the TV with a comparable model, also expensive. I purchased a protection plan for the new TV as well, because the previous plan really saved me quite a bit of money. The Geek squad delivered the TV and set it up with all by devices. They were very professional and walked me through all the features of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy about coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad they offer insurance coverages for the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the 2 year warranty is wonderful, especially with little kids. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend it. You'll be fine is something happen to your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Childhood memories!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Brings back memories from childhood. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The insurance is perfect to have Joseph. Something happens to your electronics. It's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service it worth getting for any portable electronics. I have used geek squad 2 year protection several times over the years for different products and they've never let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents are very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind agents who give a good service and explain everything about the purchase

    I would recommend this to a friend