Customer Ratings & Reviews

I had gotten a Nintendo but for a while the controls were not working so geek squad trade it for a new Nintendo which was cool !!

always available to help and always fix problem before I leave

Great product, I would definitely recommend, got it for my brother and he loves it!! Very good graphics too.

The insurance policy is awesome! I’ve never had any complicated issues with it! It’s so easy to summit a claim and everybody I have ever had help me with one has been extremely helpful and easy going! I buy all my electronics from Best Buy because of the insurance they offer!

Very happy a 2 year warranty is offered have not had to use it yet but feels great to know it is there.

The visuals are great. I haven't had issues with overheating whether it be in the dock or out of it. I'm very happy to have upgraded from the Nintendo Switch Lite.

Worth the money , Spending allot can be difficult but this is worth the money!

All electronics in our house is purchased through Best Buy for this reason, hands down. I appreciate the comfort of knowing a company stands by the products in their store enough to give you a warranty that works for you. Not all warranties are equal. I don’t have to ship anything or have the hassle of paying for service and being reimbursed. Thank you BEST BUY!!!

It is nice to have just in case. I have 4 boys, so having some level of protection for their devices is paramount.

The Geek Squad Warranty is very good. As much as my Switch is I want to make sure if it gets broken I want to make sure it will get fixed or replaced quickly. This is what this Geek Squad Warranty does!

Highly recommended, my Nintendo Switch stopped charging after a year and they gave me a new one at no extra cost

Comes in handy with electronic devices. Especially if the item is for a child, you will definitely need this

I was the first one in line to get my switch at Best Buy for midnight launch. I couldn't believe what luck I got a defective unit! I usually don't get warranties but I just got my switch exchanged and I bought it without a second thought. Plus the kids use it too so you know how that story goes. Get the warranty on this one. The price is right and it covers everything!!!

Awesome!! For good take care also this helpful for take care my game

Kids have accidents. Items are valued. So, offering protection is important to ensure the lifespan of the cherished product. All of this was taken into account when deciding between the Lite model or regular one. My daughter is happy!

I've always been a firm supporter of their protection plan, even though over the years the levels of efficiency and customer satisfaction have waver. When the protection plan is on it's on and when it's not it's not

Read the terms and conditions! This will save you a lot of time and trouble before you bring your defective items to Best Buy and then be turned away and asked to contact the manufacturer because the Geek Squad Protection Plan takes effect after the manufacturer’s warranty.

I'm a fussy guy, so I go through products faster than most people, especially when it comes to games. I've had nothing but good and cooperative service from these protection plans. If you need a replacement part, you'll get one, even if they don't have it on hand. Just find it online, you'll be reimbursed within a couple of weeks. It's best to be prepared. Stuff breaks.

I purchase all my electronics at Best Buy and add the Geek Squad service. It has paid for itself for other products that I have purchased in the past.

Always get a protection plan for switch because my daughters broke my roommate got her and i constantly was getting stuff for it. They ate great and handle things anytime ive had issues