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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2957 reviews

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,957 reviews
  • Rated 5 out of 5 stars

    Nintendo switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful with my Nintendo switch. My nephew was very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the week squad protection for any electronics over $100. The service basically pays for itself, if used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for it twice never had to use it but it is here if I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Please get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do when buying a console or electronic equipment is getting this protection. Had problems with the controller of a new console and they sent me new ones right away. Gives you peace of mind when you spend on this items and stuff like this happens. The process was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind for accidental damage coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good if you accidentally drop of damage one of your devices. My switch stopped working and I got a exchange for a new one. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that I purchased this accident price purchase replacement program. I did use my plan to repair my surface pro Microsoft and get a full replacement on my Samsung wireless headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad and electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always great costumer service always have the answer to my problems to my electronics will highly recommend to purchase a warranty for any of your items won’t be disappointed ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Geek Squad is perfect and it comes in handy if we need it or when we need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a problem, but it’s nice to have the protection, just in case one comes up. I have used the question part when I couldn’t figure something out on my new device and they were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this incase needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful especially considering kids can sometimes be outrageous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having insurance to protect our video game was the best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing is what i expected, We are satisfied, We like it a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes me want to be part of the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really comes in handy when having a problem. They’re always one call away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had the chance to actually use it on my most recent purchase, but the Geek Squad workers have been helpful in my prior purchases where I got the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Long live Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a person who is interested in the latest of Technology it is important having not only support for the latest devices but also having the Peace of Mind of protection in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent insurance policy for the price! It’s nice to have an extra security plan knowing if anything happens I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The MAIN reason Best Buy is the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All electronics in our house is purchased through Best Buy for this reason, hands down. I appreciate the comfort of knowing a company stands by the products in their store enough to give you a warranty that works for you. Not all warranties are equal. I don’t have to ship anything or have the hassle of paying for service and being reimbursed. Thank you BEST BUY!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years of protection. I don’t think that I’d break my switch. But if it happens on accident then I don’t have to worry about replacing it if it’s minor. I can just turn it in for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was the first one in line to get my switch at Best Buy for midnight launch. I couldn't believe what luck I got a defective unit! I usually don't get warranties but I just got my switch exchanged and I bought it without a second thought. Plus the kids use it too so you know how that story goes. Get the warranty on this one. The price is right and it covers everything!!!

    I would recommend this to a friend