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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2872 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,872 reviews
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does an amazing job. No complaints from my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always add the additional Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this added coverage you get piece of mind knowing it for have an issue it will get taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solves all my issues quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend if you purchased devices from bestbuy. Best protection for all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has the best customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and always communicate what they do to solve any problem thrown their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection plan for a nintendo switch. The switch stopped charging and they replaced the processor at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank yall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im just in love with my insurance it saves me all my life with kids is hard to have something in good shape lol.. and they are always there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plans thru Best Buy. Never had any issues returning and them replacing a item. I actual ran over my ear buds the they were replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying the Geek Squad protection plan. As long as you have a plan, you are more likely to be able to replace a product should a problem arise. Definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great store, really helpful. Was able to purchase Christmas gifts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have even if you don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents are excellent when getting my stitch serviced they took it and repaired it quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely added the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to be protected in case something happens, especially since it's for my 6 yr old, have not required it so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 2 year warranty for my Nintendo switch Oled and I was having some problems with it so I took it in thinking that I could just swap for a new one and they didn’t explain to me that the switch needed to be taken in so that they can take a look at it when I bought the warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was concise on coverage for my Nintendo switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price to know we have two year coverage on our switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must most especially when you buy a game that kids use often. No regrets at all because it give you a peace of mind incase the game needs to be fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Supporting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any geek add on warranty is worth it for a product. Easy replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan for tech, highly recommended to get for everything you’d buy at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced my device right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance a company has ever had get geek squad protection !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this program!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to have the added protection in items! We love that we know our items are covered by some sort of protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is only the very best product I've ever seen!

    I would recommend this to a friend