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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2873 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,873 reviews
  • Rated 5 out of 5 stars

    Geek Squad provides excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Priceless item to provide any necessary warranty work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldnt pass this up for the switch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't pass on this plan on the switch. It covers nearly every situation. So drop the switch and the screen cracked? No problem just take it to best buy. Switch wont connect to wifi any more? Take it to best buy. Total peace of mind :-D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing that I love about Best Buy is that they stand behind their merchandise and if something is wrong, they will make it right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely get this again if i could. Works as described

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my new washing machine. Awesome value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    u need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love this, its a must for kids. very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great when you need it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to cover any potential problems with my product. I've had to use it before, and the process was very easy, which is why I continue to get the coverage with other products I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend uses this every game and its great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service you can count on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is always pleasant, fast, and extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase the warranty or tech protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought 3 of yhese, out of 2, tge controller has needed to be replaced. Glad I bought the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my item. Worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was helpful and knowledgeable of my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the geek squad service on all my best by devices and it a must recommendations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u buy anything from best buy and dont add warranty i dont know what u are doing best store warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this warranty before and they change my product with any complains

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe then sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully my switch last forever and will never need to use it but better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son got his Nintendo switch. Controller was damaged about a month later. Took it to the store. Customer service employee switched it out for me. Easy and fast experience. Exactly what I expect from a good company. Thanks Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank goodness I bought this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically don’t buy these plans but this was for my sons switch. Thank god I did because he dropped it in the toilet lol. Took about a week but it was replaced! Thank you geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a lifesaver! The customer service is unmatched! I recommend for all your products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is great! It provides me with peace of mind knowing that my purchase is protected.

    I would recommend this to a friend