Customer Ratings & Reviews

GOOD CUSTOMER SERVICE QUALITY I HIGHLY RECOMMEND TO ANYONE LOOKING FOR EXCELLENT CUSTOMER SERVICE

I always add geek squad serivice to all my product they are super helpful and friend and time I’ve ever needed assistance

I've always purchased the Geek Squad Protection Plan for any and all of my products in which I buy from Best Buy. In the long run you will save money if your product has to be replaced if you spill something on it or accidentally, drop your purchased items and break it. You can have your merchandise replaced without paying anything. My 2-Year Protection Plan has definitely saved me money in the long run. Think twice before, walking out the store without FIRST purchasing your 2-Year Protection Plan. Take it from me its worth having.

They always do a great job. Went above and beyond to fix any issues.

Great customer service very helpfully and understanding

We always get our electronics from best buy. They have the best warranty for electronics we have yet to find. Most warranties will not cover accidentals on items such as screen cracks or drops and water damage ect. Best buys warranty does. We haven't had to use the service were normally pretty good with our electronics but were very worried getting the new Nintendo Switch as all new systems can have flaws and issues. It will be much easier working with Best Buy if something goes wrong than with Nintendo after seeing others issues with dealing with Nintendo. Not only do they usually carry anything electronic that we want but they will price match competition as well. And you get points to redeem for gift certificates. Stack those with credit card incentives weather using best buy or your choice of others. You could get a good amount back. If your going to spend the money anyways might as well get points on the purchases and protect the items with good warranty.

Love the new switch 2, bluetooth compativle and way better graphics

love it I will never not have geek Squad when I buy items.

Worth the extra money! Main reason I bought from Best Buy!

Great price for protecting such an expensive product.

Best warranty experience I had with geeksquad. Best Buy has made a good investment with working with geeksquad

Nice to feel good that I’d if something happens to the system

Great value! Protects my device for any damage etc.

I would definitely recommend the insurance. I am gladly that I purchase it.

There warranty is top noch never had a problem using it.

Haven’t had to use the service yet but it’s nice comfort to have.

Great service program, have used it a couple of times in the past and never had any issues! They are very knowledgeable about the service provided. If the insured item is no longer available, they give you credit for the value amount! In most cases you get a newer version!

Gotta have the geek squad protection to protect my kids electronics.

Needed a protection plan for my grandson’s new Switch and this fit the bill. Gave us peace of mind

Covers the screen, and controllers. I found the price reasonable and the coverage time well worth the purchase.