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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 2881 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 2,881 reviews
  • Rated 4 out of 5 stars

    Have not had to use...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't buy these but with the switch I was unsure how fragile it is. Plus it's a hybrid console so I wanted it protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went over great with this protection plan

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got my back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to get anything replaced or fixed yet but the squad is good at what they do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geeksquad 2 year accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have incase something happens to my device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need one of these, they can be your best friend in the world.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the Geek Squad much but when I have they are knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sold by a bestbuy employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good customer service very helpful strongly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan. You may never need it but if you do you'll be glad you did

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i was so secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i feel so secure with this coverage and feel like i can do anything with my consule

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well when you need it. Nice to have if you have little kids and just never know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but I'm glad to have peace of mind as often as they play with this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better to be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the geek squad yet but at least I’m not worried about something happening to my device as much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help down loading software and updating some of our devices. They were GREAT!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing that we have replacement / repair coverage if we need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The added protection is a great security blanket with you kids.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer support is good but take you more time than expected even if you have a date, then the waiting time is really long for whaterver reason you have problems with your divice is 2 weeks waiting min. It was better the best buy guarantee than this

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not used at this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed to utilize this service. However, when used with a tv in the past, it was a very simple process, with a fair outcome for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whoops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and friendly staff members that are very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. A good piece of mind for your purchase protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet thank God so rating it is on the company reputation

    I would recommend this to a friend